CUSTOMER UPDATE – 23. 03. 20
Dear valued Guest
Whilst the COVID-19 situation continues to develop at home and round the world, we wanted to take the time to reassure you that the safety and well-being of our guests, team members and wider communities surrounding our restaurant is our number one priority.
Our, restaurant and hotel remain closed and will do so until the Government indicate it is the right time to re-open to the public.
At the moment we cannot say with any degree of certainty as to when this will be.
We appreciate this is a difficult time for everyone, but please rest assured we will do all we can to look after guests and our team alike.
If you have a reservation with us for which a voucher has been purchased or a deposit has been paid, and it has not been possible to visit during closure, we will extend the validity period if required.
Please note our phone lines are closed and we would ask that you email us your details so that we are able to deal with this upon our return:
Deposit for restaurant/event/hotel*: name, reservation date & time
Function hire charge: name and booking date
Gift voucher online/direct: name, voucher code and expiry date
Groupon voucher: name, security code and expiry date
*Direct bookings only. If you have reserved your hotel room via an online travel agency (Booking.com, Expedia, etc) please log in to the appropriate account for further information and to cancel your reservation during the closure period. Please note we are not authorised to cancel such bookings on behalf of guests.
We would like to take this opportunity to thank you for your continued support and loyalty up until now, and we look forward to welcoming you back when the time is right
In the meantime, please continue to follow the advice and keep safe.
With best wishes
The Riverside Team
Please use the link below to contact us.
Restaurant
Join us and try our tasty food at The Riverside Inn. Our modern pub style menu and bar snacks with a twist are prepared for you by our chef and his team this is accompanied by friendly service from our front of house team.
Bar
The Riverside Inn offers the perfect setting to unwind, with friends family or colleagues. Our extensive drinks menu includes a large selection of cocktails, lagers, real ales, beers, spirits, champagne and fine wines from around the world.
Functions
The private celebration room on the upper floor is the perfect choice for your event or function.
Seating up to 36 people or room for up to 50 guests for a buffet. Please ask a member of staff for details.
